Politique de confidentialité

🔒 PRIVACY POLICY

KRU Athletica (Pty) Ltd
Registration Number: 2025/931978/07
Email: info@kruathletica.co.za

Last updated: 28 January 2026

1. Introduction

KRU Athletica (Pty) Ltd (“KRU Athletica”, “we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make use of our services.

2. Personal Information We Collect

We may collect and process the following personal information:

  • Full name and surname
  • Email address
  • Contact number
  • Billing and shipping address
  • Payment-related information (processed securely by third-party payment providers)
  • Order history and purchase information
  • IP address, browser type, and device information

Any information voluntarily provided via contact forms or email communication

We only collect personal information that is necessary, relevant, and lawful.

3. How We Collect Personal Information

Personal information may be collected when you:

  • Place an order on our website
  • Create an account
  • Subscribe to our mailing list
  • Contact us via email or contact forms

Browse our website (through cookies and analytics tools)

4. Purpose of Processing Personal Information

We collect and process personal information for the following purposes:

  • To process and fulfil orders
  • To deliver products and services
  • To communicate regarding orders, enquiries, or support requests
  • To improve our website, products, and customer experience
  • To comply with legal and regulatory obligations
  • To send marketing communications (only where consent has been provided)

5. Lawful Basis for Processing

We process personal information based on one or more of the following lawful grounds:

  • Consent provided by the data subject
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

6. Sharing of Personal Information

We do not sell or trade your personal information.

We may share personal information with trusted third parties, including:

  • Payment processors
  • Courier and logistics partners
  • Website hosting and e-commerce service providers
  • Marketing and analytics platforms (where consent is given)

All third parties are required to maintain appropriate security and confidentiality measures.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.

Cookies may be used to:

  • Remember user preferences
  • Improve website functionality
  • Analyze site usage and performance

You may disable cookies in your browser settings; however, some features of the website may not function correctly.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against:

  • Loss
  • Unauthorized access
  • Disclosure
  • Alteration or destruction

These measures include secure servers, encryption, and restricted access to personal data.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When personal information is no longer required, it is securely deleted or anonymized.

10. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at:
📧 info@kruathletica.co.za

11. Marketing Communications

You will only receive marketing communications from us if you have opted in.

You may unsubscribe at any time by using the link provided in our communications or by contacting us directly.

12. Third-Party Links

Our website may contain links to third-party websites. KRU Athletica is not responsible for the privacy practices or content of such websites.

13. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

KRU Athletica (Pty) Ltd
📧 info@kruathletica.co.za